Free Trial
Book a Demo

Fastmarkets

Fastmarkets provides market reflective price data, news and insights for the metals, mining, forest products and agriculture commodity markets. With over 130 years of specialist commodity expertise, it aims to be the world’s leading and most trusted data provider.
FinTech
Commodity Markets
Private
534 users
image

Summary 

Fast Markets help you buy, sell or trade commodities, using reliable and trusted  price data and market intelligence. Founded on the principle of driving  transparency and fair trade, Fast Markets are committed to providing prices and  market insights that allow you to master your markets. 

Background 

Following a rigorous and detailed procurement process, Fast Markets chose My  Learning Hub as their partner to deliver custom training content. My Learning  Hub was selected on a range of criteria including competitive pricing, technical  expertise, experience, and supplier fit. My Learning Hub committed to work  closely with our subject matter experts to deliver our training materials. 

The Objectives 

Create a detailed course on how to use the company’s Markets Information 

Database (“MInD Training”) that will explain how this system operates and  how to use it effectively. 

Create a shorter course “MInD Refresher” to be assigned annually. 

The Challenge 

The course will be a tutorial for new employees who join the company in  different locations, such as New York, London,Shanghai, Singapore, Brussels. 

Some information in the course can be changed with time, such as contact  details or general rules and regulations, so it must be updated easily and fast. 

Some pieces of information in the course are essential for specific locations  whereas not as important for others. 

The course must be at hand whenever the employees need to refresh their  knowledge. 

The Solution 

MLH team has a structured approach in developing content which involves: 

a Needs Assessment phase during which our PM worked closely with SMEs  understanding aims of the course, target audience and design. 

a content development phase where MLH Project Manager and SMEs worked  together on the storyboard 

Different theory blocks containing information that was relevant for specific  locations was added ( users could click on the buttons to open the relevant  page only) and as downloadable materials 

The first course “MInD Training” consisted of video tutorials, theory and  knowledge checks broken into logical blocks to make it easy for users to  navigate through the course and easily find what they need. The second,  shorter course consisted of similar blocks, however, it still included all major  pieces of information and a quiz at the end. 

Training on how to update the course content was conducted to L&D  managers, so that they could login and edit the course for free at any time.

The Results

My Learning Hub have successfully delivered 5 custom built, mobile-responsive and animated e-learning courses on very niche business-specific topics and trained FastMarkets team how to use the authoring tool to keep this content up-to-date as regulation may change.

System utilisation: 100%
Number of users: 534
Courses built: 5
Numbers of material: 54
Perrine Faye
Perrine Faye
Head of Compliance & Regulations
“MyLearningHub delivered on every promise, which resulted in a beautifully made course and 100% compliance!! We are chuffed.”